e777's Privacy Policy
This document explains in detail how your personal information is collected, where it is stored, and for what purpose it is used when you register on the e777 platform or use any of our services.
Introduction and Scope
This Privacy Policy ("Policy") has been prepared on behalf of the e777 betting platform ("Site", "we", "us"). It applies to all individuals who visit the e777 website, create an account, use any service, or use the mobile application.
By using this site you agree to the terms described in this Policy. This Policy forms part of our Terms and Conditions and both documents should be read together. If you disagree with any part of this Policy, please stop using the site.
e777 is committed to keeping your personal information secure. We believe in being transparent about how data is collected and processed.
Data Collection
We collect two types of information: information you provide directly to us, and technical information collected automatically.
2.1 — Information You Provide
What you submit during registration, deposit, or support:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for transactions)
- Messages submitted via support tickets or live chat
2.2 — Automatically Collected Information
What is technically recorded when you visit the site:
- IP address and device type
- Browser name and version
- Time spent on the site and list of pages visited
- Referral source (where you came from)
- Betting activity and transaction history
2.3 — Information Received from Third Parties
When required for identity verification or fraud prevention, e777 may confirm information through trusted verification agencies. However, no sensitive financial information is shared with third parties without your consent.
Purpose of Data Use
e777 uses collected data only for the following legitimate purposes:
- Account creation, management, and verification
- Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfer)
- Running betting and gaming services
- Providing customer support and resolving complaints
- Preventing fraud, money laundering, and illegal activity
- Providing bonuses and promotional offers
- Technical improvement and testing of the platform
- Identifying risky behaviour in line with our Responsible Gaming Policy
- Complying with applicable laws and regulations
Your personal information is not used beyond the purposes listed above. We obtain your consent before sending marketing messages, and you may withdraw that consent at any time.
Data Sharing and Disclosure
e777 does not sell your personal information to any third party. Information may be shared in a limited way in the specific circumstances below:
4.1 — Service Provider Partners
We work with trusted service providers for tasks such as payment processing, technical support, and identity verification. These organisations receive data only to carry out the work specified in their contracts and may not use it for any other purpose.
4.2 — Legal Obligations
Information may be disclosed in accordance with applicable laws in Bangladesh, court orders, or valid requests from government authorities. Such disclosure is made only to meet legal obligations.
4.3 — Fraud and Security
Where necessary for account security, fraud prevention, or detecting money laundering, relevant information may be provided to the appropriate authorities.
4.4 — Business Transfer
In the event of a business merger or acquisition, user data may be transferred. Users will be notified of any such change in advance.
Cookies and Tracking Technologies
The e777 site uses cookies and similar technologies. Cookies are small text files stored in your browser that help the site recognise you.
5.1 — Types of Cookies
- Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember language preferences and other personalised settings.
- Analytics Cookies: Monitor how the site is used in order to make improvements. This analysis is carried out without identifying individual users.
5.2 — Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent login or payment services from working correctly.
Data Retention Period
e777 retains your personal information only for as long as it is needed. Even after an account is closed, certain information may be kept for a defined period for the following reasons:
- To meet legal obligations (such as retaining financial records)
- To resolve disputes or defend against legal claims
- As part of fraud prevention measures
Once the defined period ends, data is securely deleted or converted in a way that can no longer identify you.
Security Measures
To protect your data, e777 follows industry-standard technical and administrative practices:
- SSL encryption: all data exchanged on the site passes through encrypted channels
- Two-factor verification (OTP) is available for account protection
- Payment information is never stored directly on our servers — encrypted tokens are used instead
- Internal staff access to data is strictly controlled
- Regular security audits are conducted
No method on the internet is 100% secure. However, e777 is committed to ensuring the highest possible level of protection. If you notice any suspicious activity, please notify our support team immediately.
Your Rights
As a user of the e777 platform, you have the following rights over your data:
8.1 — Right to Access
You may request details of the information we hold about you at any time. Submit a request to our support team and the information will be provided within the set timeframe.
8.2 — Right to Correction
You have the right to correct any inaccuracies in your information. This request can be made through account settings or by contacting support.
8.3 — Right to Deletion
In certain circumstances (such as permanently closing your account) you may request that your data be deleted. However, some data may need to be retained for a defined period due to legal obligations.
8.4 — Right to Object to Processing
You may request to stop marketing communications or object to certain types of data processing. Action will be taken within a reasonable time after such a request.
To exercise any of these rights, contact us via our 24/7 live chat or email. We provide support in both Bengali and English. You may also visit our Frequently Asked Questions (FAQ) section for general queries.
Underage Users
All e777 services are strictly for individuals aged 21 and above. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If it is later found that a user is under 21, that account will be closed immediately and any collected data will be deleted. If a parent or guardian believes their child is using this site, please inform us immediately.
Policy Changes
e777 reserves the right to amend this Privacy Policy as needed. When changes are made, a notice will be posted on the site and the "Last Updated" date at the top of the Policy will be revised.
For significant changes, registered users may be notified separately by mobile or email. Continued use of the site after any changes will be taken as acceptance of the updated Policy. To learn more about us, visit our About Us page.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch through the following:
- Live Chat: Available 24/7 on any page of the site
- Email: [email protected]
Our support team provides assistance in both Bengali and English. Requests are typically responded to within working days.
Important Reminder: e777 will never ask for your password, OTP, or full payment details by phone or SMS. If you receive any such communication, notify our support team right away.